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The Snap!

Cable Center C5:
Enhancing CX Leadership and Excellence

Last week, the Cable Center Customer Centric Consortium, known as C5, convened at The Cable Center for their biannual conference. C5 is led by customer experience scholars and Senior Fellows Dr. Charles Patti, Dr. Maria van Dessel, and Dr. Ron Rizzuto. C5 membership is comprised of CX leaders from all over the industry who connect twice a year to discuss, strategize, share, and learn the best and latest CX practices. Through C5, The Cable Center is the home of thought leadership and research for the industry regarding customer experience, defining and developing excellence in CX leadership.

This was the largest C5 conference yet, bringing together CX leaders from nearly 20 different organizations. C5 partners ASAPP, CallMiner, and TechSee were also in attendance. Adrenaline Technologies, blitzz, Blue Prism, and DeviceBits also attended the conference as exhibitors, hosting interactive booths and roundtables that inspired productive discussions. It was a great week of knowledge sharing, and The Cable Center is proud to play a role in the evolution of customer experience in our industry.

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Cable Center Customer Centric Consortium


Recognize that Iconic Floor? Cable Women are Crushing it!
Congratulations to all of the Cablefax Most Powerful Women Honorees

You go, girls! Our president and CEO, Jana Henthorn, and our SVP and CPO, Diane Christman, are both among the Cablefax Most Powerful Women 2019 honorees. We are proud to have Jana's and Diane's trailblazing, innovative, and supportive leadership at The Cable Center and in our industry.

We are also honored to have hosted the magazine cover photoshoot for the Most Powerful Women's issue! Recognize that terrazzo floor (which is actually a map of the world and its cable systems – a true work of art!) and those awesome covergirls who are crushing it in cable?! Big congratulations to ALL of Cablefax's 2019 Most Powerful Women on this incredible honor and well deserved recognition. Brava!

Join Cablefax for a Celebration Luncheon & Wine Tasting on Dec. 5 at 585 Park Ave. Register at www.CablefaxWomen.com

Cablefax:  Most Powerful Women's issue!


Reserve Your Spots Now for IA Class 7:
Early Bird Deadline is One Month Away!

Are you IN? The industry is undergoing rapid transformation, and organizations need intrapreneurs more than ever. REGISTER NOW for Class 7 (early bird deadline: 12/31)!

Now approaching its fourth year, IA is a unique, valuable, and prestigious professional development program and we are excited to announce that we have 3 classes scheduled for 2020. Classes are filling up fast — Download our new IA brochure below and reserve your spots for Class 7 today.
Download Brochure


2020 Cable of Fame is Coming Soon:
Call Now for Sponsorships and Tables!


2020 Cable Hall of Fame

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The Cable Center
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Denver, CO 80210 United States
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