Customer Experience/C5

Welcome: C5 Spring 2020


Charles Patti Headshot

Save the Date!
April 22-23, 2020

Kimberly Gibson Headshot


We are delighted to announce that the C5 Spring 2020 will be hosted by Sparklight in Phoenix, Arizona. Stay tuned over the next few months, as we work with Kimberly Gibson to build an exciting agenda for our next conference.

The Phoenix-based broadband communications provider changed its name from Cable ONE, although its corporate name remains Cable One Inc. During our Spring conference, we’ll find out more about how the new brand, Sparklight, better conveys who Cable ONE is and what it stands for – a company committed to providing its communities with connectivity that enriches their world. The brand name Sparklight was chosen to illustrate speed and connectivity, the company said, while at the same time symbolizing a promise to connect people to what matters. We will also learn more about Cable ONE’s growth strategy, which includes the acquisition of southern Illinois’ Kimberly Gibson Headshotleader in fiber optic-based telecommunications, Clearwave Communications in November 2019. Through its Sparklight™ and Clearwave brands, Cable ONE serves more than 900,000 residential and business customers in 21 states 21 states—and is now one of the country’s 10 largest cable companies.

Join us in 2020 to find out more about Sparklight—voted by Cable World magazine as one of the 5 best places to work in cable television—and its close-knit culture that is visionary, collaborative, and innovative.

Charles Patti
James M. Cox Chair and Senior Fellow
The Cable Center

Kimberly Gibson
Senior Director, Customer Operations